Rosie vs MPG Solutions: which AI receptionist is right for your service business?
Who is Rosie
Rosie (heyrosie.com) is a US-based AI receptionist service. It is AI-only (no live-agent escalation), uses per-minute billing with transparent published tiers, and targets blue-collar service verticals — plumbing, HVAC, electrical, medical, and legal. Its pricing page is among the clearest in the category and it offers a 7-day free trial, which is unusual in this market.
Rosie's strengths: price, transparency, same ICP as MPG (service businesses), and a functional self-serve onboarding flow. Its stated languages are English and Spanish. It integrates via Zapier plus native Google Calendar and Calendly on higher tiers.
Who is MPG Solutions
MPG Solutions is a Canadian AI receptionist company headquartered in Edmonton, Alberta. It was founded in 2026 and is currently taking founding-member clients at $500 setup + $297/month (standard pricing is $2,000 setup + $397/month). It targets Canadian service businesses specifically — blue-collar trades plus white-collar verticals like salons, dental, and clinics — and ships managed setup, PIPEDA-aware data handling, and bilingual English-French call handling.
MPG is a newer company with a smaller customer base than Rosie. Founders evaluating MPG should weigh maturity carefully.
Pricing compared (2026)
Rosie published pricing (USD, from heyrosie.com, verified 2026-05-12):
- Solo: $49/month, 250 minutes included
- Starter: $149/month, 1,000 minutes
- Scale: $299/month, 2,000 minutes
- Enterprise: $999+/month, custom volumes
- Free trial: 7 days
MPG Solutions pricing (CAD):
- Founding member: $500 one-time setup + $297/month, unlimited calls
- Standard: $2,000 one-time setup + $397/month, unlimited calls
- Free trial: none; discovery call + demo before setup
Worked example at ~1,000 minutes/month (roughly 150-200 typical service calls):
- Rosie Starter: $149 USD ≈ $205 CAD monthly. Setup: self-serve, no explicit fee.
- MPG founding-member: $297 CAD monthly. Setup: $500 CAD one-time.
Honest read: at this volume Rosie is cheaper in year one (~$2,460 vs ~$4,064 CAD). The gap closes as call volume rises because MPG doesn't meter minutes. If you routinely hit 2,000+ minutes, MPG's flat model catches up and the predictability (no meter, no overage surprises) matters.
AI quality compared
Both Rosie and MPG are AI-only. Neither has live-agent escalation as a core feature. On call-handling quality, the difference isn't model quality (both sit in the same model tier) — it's configuration and tuning.
Rosie is self-serve: you describe your business through an onboarding flow and the system builds the receptionist. That gets you live fast but the first two weeks of calls are usually the rough ones, because the AI is still learning your edge cases from real traffic.
MPG is managed-setup: we do a 15-minute discovery call, build the receptionist for you, run test calls with you, and actively monitor the first 7 days. This costs more upfront but the AI arrives tuned. Which one is better depends on whether you'd rather save a few hours of setup time or have someone else own the tuning.
Compliance and data residency
This is the single clearest difference for Canadian buyers. Rosie's marketing and pricing pages do not publicly claim PIPEDA compliance, Canadian data residency, or any Canadian-specific privacy posture as of 2026-05-12. Its stated languages are English and Spanish; French is not published.
For a US plumbing shop, this doesn't matter. For a Canadian dental clinic handling patient calls, it's a serious consideration. PIPEDA and the provincial health privacy regimes (Alberta's HIA, Ontario's PHIPA, Quebec's Law 25) assume the call-handling vendor can tell you where recordings live, who has access, and how consent is captured. MPG Solutions is built around those answers. Rosie may have defensible answers privately — but they aren't in their public marketing.
Setup and onboarding compared
Rosie: self-serve. You sign up, fill out an onboarding questionnaire, and the AI goes live. Most operators are live in 1-2 days. The upside is speed; the downside is you're the one debugging edge cases in weeks one and two.
MPG: managed. 15-minute discovery call, same-day configuration, test calls with you on the phone, then go live. The upside is the AI arrives tuned and someone else owns the first week. The downside is the $500-$2,000 setup fee and the fact that you're not live in one afternoon.
Integrations
- Rosie: Zapier (covers ServiceTitan, Jobber, Housecall Pro, most CRMs). Native Google Calendar and Calendly on Scale tier and above.
- MPG: Google Calendar, webhook-based CRM handoff, SMS dispatch to on-call techs, native integration with n8n for custom flows, and a managed integration service on higher tiers. Ask about specific CRM integrations in the discovery call.
3 honest reasons to choose Rosie
- You're a US service business and price is the deciding factor. $49/month is the lowest transparent entry price in the category. Nothing else comes close.
- You want to try before you buy. Rosie's 7-day free trial is genuinely useful. MPG doesn't offer one — only a demo call.
- You want to be live this afternoon. Rosie's self-serve flow is faster than any managed setup, including ours. If you need an AI receptionist up before tomorrow's first call, Rosie wins.
3 honest reasons to choose MPG Solutions
- You're Canadian and PIPEDA matters. Dental, medical, clinics, and law firms cannot safely use a vendor that doesn't publicly document Canadian data handling. MPG does.
- You need bilingual English-French. Rosie publishes English and Spanish. MPG is built for Quebec, Ottawa, and bilingual Canadian markets.
- You want managed setup, not a DIY portal. If your time is worth more than your setup fee, having the founder build your receptionist is a better trade than configuring it yourself.
Verdict by buyer type
- US plumbing/HVAC shop, 1-5 trucks, price-sensitive: Rosie. Start with Solo or Starter, use the 7-day trial.
- Canadian plumbing/HVAC shop, PIPEDA matters, want managed setup: MPG Solutions.
- Canadian dental, medical, or legal (PIPEDA high-stakes): MPG Solutions. Rosie is a non-starter without a direct data-residency answer.
- Bilingual (EN/FR) service business in Quebec or Ottawa: MPG Solutions. Rosie publishes English and Spanish only.
- Solo operator testing the AI receptionist category: Rosie Solo or an MPG discovery call. Rosie is faster to try; MPG is faster to tune.
Thinking about an AI receptionist for your Canadian service business?
MPG Solutions is taking founding-member clients at discounted pricing. 15-minute discovery call, managed setup, flat monthly.
Join the founding-member waitlist →Frequently asked questions
Is Rosie available in Canada?
Rosie accepts Canadian customers. As of 2026 it does not publicly claim PIPEDA compliance, Canadian data residency, or French support. Its stated languages are English and Spanish.
How does Rosie's pricing compare to MPG Solutions?
Rosie uses per-minute tiers at $49, $149, $299, and $999+ USD with a 7-day free trial. MPG uses flat Canadian pricing at $297-$397 CAD with a one-time setup fee. Rosie is cheaper at low volume; MPG is cheaper at high volume and more predictable.
Who is Rosie best suited for?
US service businesses — plumbing, HVAC, electrical, medical, legal — that want a self-serve AI receptionist with transparent per-minute pricing.
What does Rosie do better than MPG Solutions?
Lower entry price, a real 7-day free trial, and a larger review base in US plumbing and HVAC.
What does MPG Solutions do better than Rosie?
Canadian PIPEDA-aware data handling, bilingual English-French, managed setup with direct founder access, and flat predictable pricing with no meter.
Does Rosie integrate with ServiceTitan, Jobber, or Housecall Pro?
Via Zapier. Native two-way sync is not advertised. For deep integration, demo the exact flow before buying.